We understand that businesses with call-centres, like taxi firms, health service providers, and many others, require staff to work shift hours. HrPlusPlus provides an intuitive solution to this through its Rota Management System.
The number of rotas and rota sequences, i.e. the set days and hours worked for a week, can be setup and tailored by the customer. Employees are attached to a rota with different starting sequences, and can be moved through them every week, starting back at the first sequence once the last sequence has been worked.
An employee can view the hours they are working for a given week through the Rota Sheet screen or by running a report, and can make Rota swaps for themselves. The employee simply selects the date and period they require the swap for, and the system will list the possible candidates for a swap. The employee then chooses one from the list and an alert message is sent to the selected person, who then has the ability to respond back with a yes or no. The employees can decide who to swap with and the system manages the rest.
If you don't have an HR Management System or are looking to replace your existing one, this could be just what you're looking for. Try our online hr software free for 30 days, and see for yourself!
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